At Aralia, we’re committed to protecting and respecting your privacy.
This policy explains when and why we collect personal information about people who come into contact with our business, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may update this policy from time to time, to keep in line with changes in the law. By using our website or our services, you’re agreeing to be bound by this policy.
How do we collect information from you?
When you contact the business as a potential client, supplier, partner or other interested party, we may store contact information about you in our database.
What type of information is collected from you?
Our website may collect information such as your IP address or location via cookies stored on your computer. When you get in contact with our studio in relation to a garden design project, we may ask for information such as your name and address, contact telephone number and email address. If you decide to proceed with a project, we may require further, more detailed personal information from you in order to fulfil the contract.
How is your information used?
We may use the information you have provided in order to carry out our service, or to notify you of updates and changes to the services we provide. We may use aggregated non-personally identifiable web-based data in order to improve our website and measure its performance. We take steps to ensure that any sensitive information you give us is treated securely, and strive to protect your personal information at all times.
Who has access to your information?
We do not sell or rent your information to third parties, or share it for marketing purposes. If we have entered into a contract to provide landscape design services to you, it may be necessary to share basic information such as your name and address with third party service providers in order to fulfil our obligations to you. Please be reassured that we only disclose the information necessary to deliver the service and that they may not use this information for their own purposes.
Can I choose for my information to be removed?
You have the right to object to the way that we process your data. If you choose no longer to hear from us or to be forgotten by Aralia, we will unsubscribe you from our communications and remove you from our database. Equally, if you feel that the information we have on file for you is out of date or inaccurate, we will update the data we store. To make a request about any data we hold for you get in touch with us at firstname.lastname@example.org or call us on 01279 721 461.
About this policy
We keep this policy under regular review as is necessary. It was last updated in May 2018.